All refunds on orders are taken care of by CFS. If you need to refund an order, contact us by phone or email and include the order number. It will take 2-5 business days for the funds to return to the customer’s account, depending on their bank. We send a receipt confirming the refund to the customer.
The refunded order will remain recorded in your account under the “Your Orders” section. If an order is refunded after you have received payment for it (for example, the order was taken in the previous month) the amount refunded will be deducted from your next payment statement.
There is no fee nor penalty for refunding an order. The entire amount is returned to the customer.
If you have any questions regarding your CFS store line, please email firstname.lastname@example.org or call 1-888-881-6131.